Parkland Medical Hospital

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  • “Southwest Solutions Group assisted us in the setup of equipment and services for our offsite medical record warehouse housing over one million charts. They have moved over 330,000 records from the main hospital to the medical record warehouse in a weekend time period, and converted thousands of charts for us. They have provided us a new chart tracking system, labeling system, and file conversion services over a multi-month process. Their IT group was able to modify our existing records management software to “talk” to our main software program so we could print color coded labels for our medical record charts. In addition, they have provided many other services to Parkland hospital including file shelving, hospital storage equipment needs, and software support. Southwest Solutions Group does exceptional work.” Parkland Medical Hospital

University of Texas Medical Branch

  • very professional and very knowledgeable of the product
  • “First off I want to thank Mr. Alton Robertson for working with us in securing the right shelving units for our area. He was very helpful each time we met or talked on the phone. We knew going into this project it was going to be a challenge and it all worked out great because of the quality of staff at Southwest Solutions Group.

  • Secondly I am writing to compliment Mr. Bill Ordner and his crew, Colin, Ethan and Johnny for an outstanding job installing our new compact library shelving system. From the onset of the project to the finish they were very professional and very knowledgeable of the product installed. The quality of their work speaks for itself. Since this project was done in an area that did not have an elevator, due to Hurricane Ike three years ago, Mr. Ordner handled a tough situation with the greatest amount of care. Once finished with the project, he spent a great amount of time answering all our questions and making sure we did not have any concerns. The library shelving units look and work great and we are very happy with the end results.

  • On any future shelving projects we have through Southwest Solutions, Mr. Bill Ordner and his staff would be the first we request to handle the job.”The University of Texas Medical Branch

Austin Gastroenterology

  • knowledgeable attentive help storage
  • “Our experience with Southwest Solutions Group could not have been better. Matt Howell (sales rep) was very knowledgeable and attentive to our needs. Our shelving project required many changes and revisions and Matt never flinched when thrown a challenge. Many thanks to the installation crew for putting in a twelve hour day to complete our project on time. We give a 100% satisfaction rating to Matt and the Southwest Solutions Group team.”Austin Gastroenterology

Jayhawk Pharmacy

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  • “I’m blown away by how good everything looks. I love that you were able to match the shelving of the counter and drawers to the island that was already installed. It makes everything look tied in and the shelves really pop against the green wall. It was a smooth and enjoyable process. “Jayhawk Pharmacy

Ronald McDonald House

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  • “Thank you for your donation! I wanted to let you know that we ordered a donor sign for our storage room. The sign will be displayed outside the storage room located near the main kitchen/dining room. This should give you some good exposure!”Ronald McDonald House

Virginia Mason Medical Center

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  • “Jim has always and continues to provide outstanding service to me and Virginia Mason Medical Center. I cannot say enough to praise his knowledge, dedication and excellent customer service. He helps Southwest Solutions shine bright!”Virginia Mason Medical Center

Sandia National Laboratories

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  • “Both Adam and Taylor were amazing to work with! Everything works as we expected, and they completed the install early after a slow start. I appreciate their work ethic and how they adhered to our security requirements. Thank you.”Sandia National Laboratories

Confluence Health

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  • “I am amazed at how great a company you all are to work with. Our scanned images are perfect and exactly what we needed. If you ever have any potential clients that want a reference, I would love to promote your great work. I will let you know if anything comes up or need additional services.”Confluence Health

Genesis Healthcare

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  • “Chris Siebert was fabulous. He understands what customer service means. Chris kept us updated every step of the way with delivery and installation dates. Chris even called after the job was complete to be sure there were no problems and to confirm we knew how to contact Southwest Solutions if we had any problems. The installation team was terrific helping us with the best location for the equipment after we discovered the planned installation area was not built according to the plans.

  • The entire Southwest Solutions Group team was very polite and helpful, completing the job quicker than expected with little interruption to our working staff. We appreciate your team’s focus on doing a good job and making sure we were happy.”Genesis Healthcare

MD Anderson

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  • “We have no complaints. The Southwest Solutions installers were exceptional at helping us improvise an alternate solution due to some last minute changes on the project. Your installers were very pleasant and helpful about the last minute adjustments.” MD Anderson

Treehouse In-Home Psychological Services

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  • “We were pleasantly surprised at the great price on the file shelving we purchased from you. It was much less than what we expected.”Treehouse In Home Psychological Services

Texoma Medical Center

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  • “Your team communicated well on our shelving project. Everyone we worked with had a great attitude and provided outstanding customer service.”Texoma Medical Center

St. Luke’s Episcopal Health System


“I just wanted to thank your team for installing the casework furniture so promptly. The casework looks great and we are very pleased with your work. Great job Southwest Solutions Group!” St. Luke’s Episcopal Health System

Clinical Pathology Labs

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“Our sales representative and his technicians were excellent. We especially appreciated them spending a lot of time with staff demonstrating and training our staff. We are very satisfied with our new high density motorized shelving. Thank you for a job well done!”Clinical Pathology Labs

UT Health Science Center at San Antonio

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  • “We made a great choice going with Southwest Solutions Group. You guys are fabulous!! Eric was able to download our file data quickly and easily for us. It would have taken me days and a lot of frustration to do what he did in less than an hour!!! With all the help I have received from the Southwest Solutions Group team, I have really saved DAYS!!! Thank you for your great service.”University of Texas Health Science Center at San Antonio

Scott & White

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  • “Your weekly updates on our project were very helpful. Your team made the project look easy even though a lot of planning and a lot of VERY hard work went into the total 8 week project. Our new filing systems are a dream come true for our Health Information Management department. We are happy that Southwest Solutions Group could help us get there!”Scott & White

  • “It is such a pleasure working with Southwest Solutions Group. Thanks for the attention to detail, the configuration layouts of our file room were perfect and we love our new space – complete with room for growth! Your team did a job well done and they are truly great ambassadors for Southwest Solutions Group.”Scott & White

Bone & Joint Clinic

  • great installation team and service by southwest solutions group
  • “Brandon and his installation guys did a fantastic job. They were professional, personable, and efficient. We enjoyed having them in the clinic. Thank you.”Bone & Joint Clinic

Oklahoma Medical Research Foundation

  • Great to work with for filing needs
  • “The Southwest Solutions Group team is knowledgeable and thorough from sales to finished installation.”Oklahoma Medical Research Foundation

St. Jude Children’s Research Hospital

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  • “I want to extend a thank you to your team. The installation crew showed exceptional professionalism and cooperation. The drawer cabinet storage system with security doors is well built and exactly what we were looking for. I will confidently recommend your organization to others based on the top notch customer service, on time delivery, and an excellent product we’ve received.”St. Jude Children’s Research Hospital

Deaconess Hospital

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  • “I can’t say enough kind words about your wonderful guys that did the work here. They were so nice and thoughtful. I managed to empty five of the library shelves, but couldn’t get the last two completed. When I came in today, they had emptied those and had all the library shelving taken apart. I was so amazed. Thank you and your great guys!!!”Deaconess Hospital

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