Package Parcel Delivery Lockers
You might have noticed the increasing presence of package and parcel delivery lockers in apartments, universities, corporations, and anywhere else that deals with a large volume of deliveries. So what are they, and what do they do? Keep reading to see how package lockers manage the delivery and retrieval process for both large and smaller-scale mail applications in a variety of industries and how we can help. No matter what your application and budgetary needs are, we can design a locker system for you whether you want a complete package management system with audit tracking and touchscreen features (best for large-scale uses that require additional security) or a simpler solution with keyless access (best for smaller applications such as office day lockers). (See videos )
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- What Are Package Lockers?
- Benefits at a Glance
- Apartments, Condos, & Residential Applications
- Corporate Applications
- University Applications
- Cons & Solutions
- Preparing for Package Lockers
- How We Can Help
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The Last-Mile Problem
Whether it’s for home or business, people are expecting more out of delivery services with the rise of e-commerce. According to a 2018 report from Business Insider, last-mile delivery is the most expensive and time-consuming part of the process, taking up a whopping 53% of overall shipping costs. Last-mile delivery refers to, literally, the last mile of delivery from distribution hubs to the recipient. And it’s often the most difficult step with what’s called the “last-mile problem”: inefficiency.
Customers are frequently frustrated by the vague notification that their package is “out for delivery,” sometimes for hours at a time. Additionally, many deliveries fail on the first attempt for many reasons. The recipient might not be at home, their delivery may not fit into the mailbox, or it may be delivered to the wrong address. Second and sometimes even third delivery attempts may be required.
- The courier logs into the system through the locker bank’s touchscreen, scans the package recipient which is logged into the tracking system, and places the package in the locker.
- Once the delivery is logged into the system, an e-mail or text is sent to the recipient with a unique one-time PIN that allows access to the locker at any time.
- The recipient accesses the designated locker via the assigned PIN and retrieves their delivery, leaving the compartment open for the next user.
- Reduces package handling and property management workload
- Reduce or eliminate paper-based manual records
- 24/7 access for convenient pickup
- E-mail/text alerts to recipients when packages are delivered
- Increased security for stored packages
- End-to-end chain of custody and automation tracks drop-offs and pickups
- Reduce clutter caused by packages
- Modular, scalable design for enhanced flexibility
- Refrigerated compartments available for perishable and temperature-sensitive items
- Choose the features you want
- Budget-friendly options available
Where Package Lockers Are Used[Back To Top] [Back To Top]
Too CostlyThe package locker systems may have a high up-front cost, but remember that these lockers are an investment that will ultimately save money on operational and workflow costs. You don’t need to go with the all-features-included, tech-heavy options, either. There are many more affordable options with or without LCD screens, software, or audit tracking. These simpler solutions are great for smaller applications who don’t need all the bells and whistles.
Not Enough SpaceSpace is a common problem. There’s too much to store, and not enough room to store it. But you probably have more space than you think—it’s just a matter of utilizing your existing space effectively, rather than expanding your building’s physical footprint. The package lockers aren’t a one-size-fits-all solution. Standard kits are available in multiple sizes and configurations depending on the size of your application, or you can opt for a customized solution. Additionally, the locker systems can be outfitted for outdoor use—so you don’t even necessarily need to use your indoor space at all. [Back To Top]
24/7 Parcel Locker Kits for Condos & Apartments
Oversized PackagesHow will you handle extra-large packages? They take up space and are difficult to handle, especially with heavy items. Consider how many oversized packages you receive on a daily, weekly, and monthly basis and whether you will include any oversized lockers to accommodate them. Keep in mind that any packages that don’t fit into the locker banks will have to be stored somewhere—usually in your front office.
During busy seasons, your lockers might be filled to capacity at some point. What will you do with the overflow packages? This is also a great way to use oversized locker compartments.
If you’re offering package lockers as an amenity in an apartment complex or residential facility, will you charge a fee? Charging a small fee is an easy way to generate some extra revenue, but not all residents will be amenable to this. One way to solve this is through package hold fees, which gives residents control over what they pay. Another is to charge for extra features like outbound shipping that residents can choose to participate in.
The package lockers can be designed with custom print or color finishes that promote your brand, show school spirit, or just add another level of aesthetic.
How advanced does your system need to be? Do you want basic audit tracking or a fully networked system with rich data collection and diagnostics? Your software needs will be different depending on your application.
We understand that this is an extensive list of considerations, and there are a lot of decisions you will have to make. And it’s alright if you don’t know the answer—that’s why we’re here to help. We can not only design and install the system for you, but we can also help you decide what type of system would work best for you and your users.
Contact Us for Package Parcel Delivery Lockers
Southwest Solutions Group provides design and installation services for all types of package lockers for applications in corporate, residential, university, and more. We will also provide you with a free consultation to determine your exact needs and specifications before the design process begins. To learn more or to speak with a specialist, call us at 1-800-803-1083 or send us a message today.