The History of Southwest Solutions Group
We began in Dallas in 1969. A growing team with a noble aim - to become the very best in shelving solutions. Four decades later and thousands of successful installations, our team has become the largest designer and implementer of Spacesaver stationary and high density mobile shelving systems in North America. In addition to our equipment focus, we have expanded our promotion of related supplies, software and professional services. Our team is recognized as the leading software provider in the country with a talented in-house technology team that has developed and supports hundreds of applications involving on-demand color coded file labeling systems, barcode and RFID tracking and electronic record keeping / imaging systems. Our multi-state team spans the Southwest and continues to grow aggressively as we leverage our proven core competencies with new talent and new products for our clients. Southwest Solutions Group (SSG) attracts the best talent in the industry while investing heavily in training and new technology to reach our maximum potential.
Our Vision is to be the pre-eminent provider of Business Organization Systems in North America; and the respected industry leader for marketing, installation and service of our products and services in the World.
Our Mission is to be the company of choice for traditional and technology solutions for the mailroom, file systems, libraries, industrial storage areas and worker productivity systems. Our team will provide the highest quality systems, best value vs. investment, and highest level of professional integrity and customer service for our valued clients.
Our Values - "R.I.S.E” Respect - We respect the talents and skills of each individual on our company team. Empowerment and collaboration are vital to our team effort and create the ability to make a difference for our customers. We strive to conduct ourselves in a way that consistently reflects our adopted mission and values, balancing our conduct with fairness, trustworthiness and honesty. We base our policies and actions on a strong ethical commitment to these values and principles.
Innovation - We aim to stay at the forefront of new products and services through progressive, creative approaches to every effort, everyday. With bold, innovative strategies, we strive to bring cutting edge product and service solutions to our clients to meet their business needs. Quality circles within our Marketing, Sales, Project Planning, Client Services, Installation/Service, Accounting and Information Technology teams will provide a foundation of company improvement for every company process - enhancing our team’s responsiveness to our clients’ needs.
Service - We strive to exceed the needs of our clients by providing timely, accurate and courteous service. Giving thorough attention to customer detail and promoting continuous communication between our staff and each customer, we seek 100% customer satisfaction throughout the detailed process of solution development, order fulfillment and system implementation. Challenges will be addressed quickly and professionally - ensuring customer confidence and open communication that will foster goodwill and future opportunities to serve.
Excellence - We desire to make each person’s experience with Southwest Solutions Group a positive one. We seek continuous improvement in every area of our company. We aspire to surpass current professional quality standards, the performance of our peers and expectations of everyone we are privileged to serve.
Our Team - Our team of 80+ professionals operates 11 offices in Dallas (headquarters), Austin, San Antonio, Houston, Fort Worth, Oklahoma City, Little Rock, Kansas City, and Memphis. We are unique in the industry with a departmentalized focus that promotes and fully develops the specialized skill sets requisite to successfully deliver our client’s projects on time and within budget. Our team takes pride in the work we do. Every solution created for our clients is truly unique in scope, which requires a special focus and dedication to doing the little things correctly.