Document Scanning Services for Secure, Searchable Records

Document scanning services from Southwest Solutions Group help you convert boxes of paper into secure, searchable digital records for every department. Whether you’re managing case files, patient charts, or service tickets, we design a turnkey workflow that includes preparation, scanning, indexing, quality checks, and encrypted delivery. Your team gains faster access to information, stronger compliance, and more usable space in offices, file rooms, and warehouses. When you’re ready to start a project or explore budgeting and phasing options, request a consultation with one of our document management specialists.

documents being prepared for document scanning services

Why Choose a Document Scanning Service?

Paper files are hard to manage, expensive to store, and risky to secure. Our document scanning services help you convert boxes of paper into secure, searchable digital records for every department. Whether you are managing case files, patient charts, engineering drawings, or service tickets, we design a turnkey workflow that includes preparation, scanning, indexing, quality checks, and encrypted delivery so your team gains fast access to information and more usable space in offices, file rooms, and warehouses.

Instead of buying equipment, training staff, and tying up internal resources, you can offload the entire conversion project to a team that has been solving records management problems for decades. Our specialists help you decide what to scan, when to scan it, and how to structure digital files so they align with your retention policies and day to day workflows. We can even scan and index a test box of files at no charge so you can review image quality, indexing, and delivery options before committing to a full project.

  • Full service program including packing, transport, high speed scanning, indexing, and digital delivery
  • Projects sized for a single department, a full backfile, or an enterprise wide paperless initiative
  • Experienced records management team that understands retention, compliance, and change management
  • Optional pilot box scanning to validate image quality and indexing before a large rollout

Secure and Compliant Scanning Workflows

We prioritize privacy and compliance at every step of the document scanning process. From secure chain of custody tracking to access controlled scan rooms, our workflows are built for sensitive records and regulated environments. Our services support HIPAA and CJIS requirements and are available through government contract channels, so healthcare systems, law enforcement agencies, government offices, and corporate security teams can all rely on the same trusted process.

Every project is handled by background checked staff who follow documented security procedures. Files are tracked from pickup to final delivery using barcodes and project logs, and scanning areas are protected with surveillance and restricted access. Encrypted digital output, secure file transfer, and clear destruction or return policies ensure that both paper and digital versions of your records are handled with the same level of care.

FEATURES:

  • HIPAA and CJIS aligned document scanning for healthcare, public safety, and government records
  • Secure chain of custody with barcode tracking from pickup through delivery
  • Access controlled scan centers with surveillance and documented security procedures
  • Encrypted digital delivery plus options for file return, long term storage, or certified destruction
secure document scanning prep area with restricted access
high speed document scanner processing multiple pages

High-Speed Conversion for Any Document Type

Our scanning systems handle everything from standard letter and legal pages to oversized drawings and fragile archival records. We routinely digitize contracts, patient files, HR records, engineering sets, and historical documents into clean, searchable images. High speed scanners, quality checks, and indexing rules ensure that your digital files are easy to retrieve and ready to load into your existing DMS, ECM, or line of business applications.

For large format documents such as blueprints, maps, renderings, and posters, we use wide format scanners that capture at a standard 300 DPI resolution with options for higher resolutions when needed. Documents can be scanned in black and white, grayscale, or color. Output options include PDF, TIFF, and other common image formats, and we can add indexing metadata so oversized drawings are just as searchable and organized as your letter size files.

  • Letter, legal, and specialty document scanning for most business and government record types
  • Large format scanning for posters, drawings, maps, and engineering plans
  • Standard 300 DPI capture with optional higher resolutions in black and white, grayscale, or color
  • Flexible digital output with indexing to match your existing filing structure

Backfile Conversion, Day-Forward Scanning, and ROI

Every organization has a different mix of legacy paper and new documents being created today. We help you design the right balance between backfile conversion and day forward scanning so you can control costs, reduce risk, and move toward a paperless environment at a pace that makes sense for your team. By targeting high value or long retention records first, you can eliminate offsite storage fees, reclaim floor space, and make decades of information instantly accessible.

Our consultants walk you through a discovery process that looks at document life cycles, retrieval patterns, and both hard and soft costs. Together, we identify which boxes should be scanned, which can be left to age out, and where day forward scanning will deliver the fastest ROI. This planning step keeps you from over scanning low value material while still delivering better access, stronger disaster recovery, and more predictable long term records management costs.

  • Backfile conversion programs sized for a few rooms of records or enterprise wide archives
  • ROI analysis that considers storage, retrieval, labor, and productivity impacts of paper versus digital
  • Day forward scanning options so new documents are captured digitally at creation or close to it
  • Guidance on what to scan, what to shred, and what to leave in paper based on retention policies
document scanning machine powered on ready to scan
team reviewing digital records on screens as part of disaster recovery planning

Digital Records Management and Disaster Protection

Converting from paper to digital documents does more than free up file room space. Digital records protect your organization from fire, flooding, and other disasters that can destroy physical boxes in a single event. Once scanned, documents can be stored on internal servers or secure cloud platforms, giving authorized users fast access from offices, clinics, branches, or remote locations without digging through boxes or offsite storage vaults.

Digital records management also improves security, compliance, and day to day productivity. With the right indexing and access controls, your team can search, share, and audit records quickly while still protecting confidential information. Integrating scanned images into your existing document management or ECM platform creates a single, consistent system for both new and legacy content, so you spend less time chasing paper and more time using information to serve clients, patients, and constituents.

  • Protects records from fire, flooding, and other disasters that threaten paper archives
  • Provides secure, remote access to files through your internal network or cloud based storage
  • Integrates scanned images with existing DMS or ECM platforms for consistent digital workflows
  • Reduces offsite storage and file room costs while improving retrieval times and compliance reporting

Document Scanning Services for Healthcare & Medical Records

digital document indexing on computer for scanned record management
Digitize paper charts, consents, and reports so clinical teams and HIM staff can access what they need in seconds instead of relying on crowded chart rooms.

Healthcare providers manage large volumes of patient information that needs to stay both secure and accessible. Paper charts, consents, lab reports, and imaging summaries consume valuable space in clinics and hospitals and slow down staff who need quick access to records for care, billing, and audits.

Our document scanning services follow HIPAA aligned processes with controlled environments and documented chain of custody for every box we handle. Patient charts and supporting documents are indexed by medical record number, visit ID, provider, or location and delivered in formats that integrate with EMR platforms, revenue cycle tools, and secure network shares.

  • Scan patient charts, billing files, and ancillary reports into searchable digital records.
  • Index records by MRN, visit, provider, department, or facility location.
  • Use compliant workflows with encryption, access control, and audit trails for PHI.

How we work

From first call to long term support, here is how projects move forward with SSG Texas.

Discover & survey

Before the document scanning process begins, one of Southwest Solutions Group's experienced project managers will perform a comprehensive survey and propose the best data capture for your company

Purge

A team is provided to purge records in preparation for scanning.

Pack & Manifest

Records are packed into boxes and labeled with a tracking number. Using our online tracking, you can follow each record throughout the entire process.

Secure Transport

A bonded courier vehicle transports your securely boxed records to our state-of-the-art document preparation and scanning facility

Recieve, Inspect & Prep

Boxes are recieved, inspected and compared to the original pickup manifest. A team of SSG's professionals prepares documents for scanning by removing staples and repairing torn pages.

Scan

All documents including color documents are scanned using a production class scanner.

Survey

Your records are indexed based on your specifications

Quality Control

We ensure that records are complete and correct throughout every stage of the process.

Output

Records are uploaded to your EHR system or ASP. We also provide records on CD or DVD.

Store & Shred

The paper records are either stored or shredded upon written verification from you. At Southwest Solutions Group, we always adhere to bank standards for storage and shredding.

Frequently Asked Questions

Document scanning services can digitize incident reports, medical records, personnel files, warrants, deed books, docket books, plat books, crime scene photos, architectural drawings, maps, and administrative documents. Document scanning services support paper items ranging from post it notes to oversize drawings.

Yes, document scanning services allow customers to choose whether originals are returned or shredded. Shredding is performed through certified document destruction services once digitization is verified.

Document scanning services can output files as PDFs, TIFFs, JPEGs, or custom formats tailored to document management systems. All files can be keyword searchable using optical character recognition.

Timeframes for document scanning services vary based on document condition, quantity, and preparation requirements. Your team can digitize an average of seven to ten boxes per day per scanning team, enabling fast turnaround for large projects.

Yes, document scanning services meet HIPAA, CJIS, GSA, and CMMC compliance standards. Chain of custody is maintained for all boxes, and documents remain secured inside locked cages during processing.

Yes, document scanning services eliminate physical storage requirements, reduce file retrieval labor, free up valuable office space, and improve operational efficiency across departments.

Document scanning services typically cost between 250 and 350 dollars per banker's box depending on condition and prep requirements. The price can vary based on indexing complexity, image quality, and volume.

If a customer needs a specific file that is currently being scanned, document scanning services can retrieve and digitize that file within hours if marked urgent, or within twenty four hours during normal service cycles.

Yes, document scanning services use indexing and OCR processing to convert all pages of a document into keyword searchable digital records, improving lookup speed and accuracy.

Document scanning services follow a multi step quality control process that includes intake, verification, scanning, QC check one, QC check two, upload to an encrypted portal, and post digitization document storage or shredding after a ninety day waiting period.

Document scanning services utilize high speed scanners capable of scanning up to four hundred duplex pages per minute, allowing rapid digitization of large collections.

Yes, customers can schedule a tour of the document scanning services facility to review the security measures, workflow, and technology used to digitize records.

Southwest Solutions Near You

With 7 offices in Texas, Oklahoma, Kansas and Colorado, plus teams covering every major metro area nationwide, Southwest Solutions Group delivers expert document scanning services wherever you need it.

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Digitize Your Records for Faster Access and Long-Term Security

From law firms and healthcare providers to auto dealerships, manufacturers, public safety agencies, schools, and local governments, organizations across every industry rely on Southwest Solutions Group to convert paper file rooms into secure, searchable digital archives. Our document scanning services handle one-time backfile projects as well as ongoing day-forward capture so your team can reduce storage, improve access, and protect critical information.

If you are planning a move, consolidating locations, or simply running out of space for paper files, our specialists can help you scope a compliant project, define indexing standards, and decide what to scan, store, or shred. Ready to see what a tailored document scanning plan would look like for your organization? Call us at 800-803-1083 or Contact Us to schedule your free consultation today.

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office document scanning workflow illustration showing paper to digital conversion