Pull-Out Basket Racks & Carts Improve Customer Service

pull out basket storage racks carts customer service counterCustomer satisfaction relies on fast and accurate responses, and one of the easiest ways to achieve this is to make sure your staging area is efficient so staff can address customer needs quickly. Pull-out basket storage racks and carts are a great way to keep your parts and tools area organized and easily accessible, making them perfect for customer service counter order pick-ups. A variety of storage racks and carts with multiple types of pull-out baskets are available so you can customize your storage to your exact needs and allow for easy reconfiguration to accommodate future growth and changes.

Serving Customers & Utilizing Your Space

One of the features that make these racks and carts unique is their full pull-out baskets that can be removed and transported. Instead of having to constantly remove and reorganize individual items, you can simply remove the basket and place it in another area or slide it into another cart. These storage systems are available in stationary racks or mobile carts to provide maximum flexibility. Counter-high carts are also available, which can serve as a dual-purpose customer service counter and convenient storage area that allows staff to retrieve baskets quickly and without leaving the counter.

Adapted from storage for medications and healthcare supplies in hospitals, the pull-out basket storage racks are designed to provide bulk and heavy-duty storage in less space and more organization. The modular adjustability of trays and basket heights make the storage system easily customizable to adapt to all of your storage needs. Installation is quick and easy with simple “click in” assembly that requires no installers. Additionally, a variety of labels and color coding accessories are also available for quick identification of stored items.

customer service order counter pick ups racks carts

Contact Us for Pull-Out Basket Storage Racks & Carts

Southwest Solutions Group® provides design and installation services for pull-out basket storage racks and carts at customer service counters, order pick-up staging areas, and more. We will also provide you with a free consultation to determine your exact needs and specifications before the design process begins. To learn more or to speak with a specialist, call us at 1-800-803-1083 or send us a message today.